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Patient News

Protected Learning Time Afternoon

The surgery will be closed on the afternoon of Thursday 27th June for Protected Learning Time in common with all practices in Oxfordshire. This is an afternoon where staff can focus on their training and improve their knowledge. If you have a medical issue during this time that needs to dealt with during the afternoon, please call 111 for an advice.  

The surgery will be closed on the afternoon of Thursday 27th June for Protected Learning Time in common with all practices in Oxfordshire. This is an afternoon where staff can focus on their training and improve their knowledge. If you have a medical issue during this time that needs to dealt with during the afternoon, please call 111 for an advice.  

19 Jun, 2024
20 Jun, 2024
PPG Meeting - Monday 15th July

Next PPG Meeting will be held in person at Mill Stream Surgery on Monday 15th July  7.30 pm – 8.45 pm. Please contact the PPG on millstreamsurgery.ppg@nhs.net.

If you would like to attend or let reception have your name (they will pass it onto the PPG).
 

Next PPG Meeting will be held in person at Mill Stream Surgery on Monday 15th July  7.30 pm – 8.45 pm. Please contact the PPG on millstreamsurgery.ppg@nhs.net.

If you would like to attend or let reception have your name (they will pass it onto the PPG).
 

Update Your Contact Information for Better Service

At Mill Stream Surgery, we strive to provide you with the best possible care. To ensure you receive appointment reminders and important health information, we ask that you update your mobile telephone number and other contact details.

Please click here to update your contact information.

Other personal details you can update:

  • Name
  • Landline Number
  • Address
  • Email

Keeping your contact details updated helps us maintain effective communication and ensures you don't miss any important updates regarding your health and appointments.

Thank you for your cooperation.

At Mill Stream Surgery, we strive to provide you with the best possible care. To ensure you receive appointment reminders and important health information, we ask that you update your mobile telephone number and other contact details.

Please click here to update your contact information.

Other personal details you can update:

  • Name
  • Landline Number
  • Address
  • Email

Keeping your contact details updated helps us maintain effective communication and ensures you don't miss any important updates regarding your health and appointments.

Thank you for your cooperation.

12 Jun, 2024
30 May, 2024
Dr. Steve Ross to Take Sabbatical Leave

Dr Steve Ross has now returned from the first part of his sabatical.   

The second part of his sabbatical will be from - Monday 19th August - Thursday 12th September inclusive   

During this period Dr Rachel Preston will be covering for Dr Steve Ross.  

We appreciate your understanding during these times of transition

Dr Steve Ross has now returned from the first part of his sabatical.   

The second part of his sabbatical will be from - Monday 19th August - Thursday 12th September inclusive   

During this period Dr Rachel Preston will be covering for Dr Steve Ross.  

We appreciate your understanding during these times of transition

Healthwatch Oxfordshire | What do you think our priorities should be?

What is this about? 

Healthwatch Oxfordshire would like to hear your views on what you think our priorities should be for the next year (2024-25). We’d also like your feedback on how you think we are doing. 

Who are Healthwatch Oxfordshire? 

Healthwatch Oxfordshire is an independent charity for people who use health and social care services. We find out what matters to local people about their health and care and make sure their views are heard by the people who make decisions about those services. 

What do we want to know and why? 

We want to hear your views on what you think we should be focusing on and how we are doing. What we hear will inform our work plans for 2024-25 and also ensure we give the best possible service to people in Oxfordshire. 

What do you think our priorities should be? | www.smartsurvey.co.uk/s/priorities2024-25/

This survey is anonymous - you do not have to say who you are and we will not identify you. 

To read our privacy policy, see here.

If you would like the questionnaire in another format or language, or if you would prefer to talk to us, please call Healthwatch Oxfordshire on 01865 520520 or you can email us at hello@healthwatchoxfordshire.co.uk

What is this about? 

Healthwatch Oxfordshire would like to hear your views on what you think our priorities should be for the next year (2024-25). We’d also like your feedback on how you think we are doing. 

Who are Healthwatch Oxfordshire? 

Healthwatch Oxfordshire is an independent charity for people who use health and social care services. We find out what matters to local people about their health and care and make sure their views are heard by the people who make decisions about those services. 

What do we want to know and why? 

We want to hear your views on what you think we should be focusing on and how we are doing. What we hear will inform our work plans for 2024-25 and also ensure we give the best possible service to people in Oxfordshire. 

What do you think our priorities should be? | www.smartsurvey.co.uk/s/priorities2024-25/

This survey is anonymous - you do not have to say who you are and we will not identify you. 

To read our privacy policy, see here.

If you would like the questionnaire in another format or language, or if you would prefer to talk to us, please call Healthwatch Oxfordshire on 01865 520520 or you can email us at hello@healthwatchoxfordshire.co.uk

12 Dec, 2023
13 Oct, 2023
Healthier Together - a Community Initiative

The Healthier Together programme relies upon patients and healthcare professionals working together to improve how local healthcare is delivered. The website provides advice for parents, and clinical resources to support healthcare professionals – which means that your child is likely to receive consistently high-quality care, irrespective of which healthcare professional they see.

Please click the link below for further information:

www.oxfordshire-healthiertogether.nhs.uk

The Healthier Together programme relies upon patients and healthcare professionals working together to improve how local healthcare is delivered. The website provides advice for parents, and clinical resources to support healthcare professionals – which means that your child is likely to receive consistently high-quality care, irrespective of which healthcare professional they see.

Please click the link below for further information:

www.oxfordshire-healthiertogether.nhs.uk

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NHS App: A More Secure and Reliable Way to Receive Messages from Your Surgery

Please click the link below to download the NHS App.

NHS App | www.nhs.uk

Please click the link below to download the NHS App.

NHS App | www.nhs.uk

18 Aug, 2023
18 Apr, 2023
Oxford Community Diagnostic Centre | Information

Cowley is now host to the recently developed Oxford Community Diagnostic Centre. This is a site which can provide blood tests, ‘x-rays’, ultrasounds, CTs, MRIs, echocardiograms and more.

The Centre

  • Will reduce waiting times
  • Provide services nearer patient homes in a quieter location than the acute hospital sites
  • Has free parking!!

There is a drop-in x-ray service (for people aged 18 and over) 

Once your GP has requested your x-ray (electronically so no paperwork to take) please attend the Centre between 8.30am – 4.30pm Monday to Friday. As this is a drop in service there is no need to book in advance but you do need your GP to request an x-ray or other test before you “drop in”. 

Blood tests (for people aged 16 years and over) 

Once your GP has given you your test forms please book an appointment  

  1. through https://my.drdoctor.co.uk/clinic/OUH-Phleb-CDC . You will need your NHS number from your request form.
  2. If you don’t use the internet you can call 01865 222652

If you need to reschedule or require the blood test within the next 3 days and none are available on the website you can also call 01865 222652

Please remember to take your blood forms! 

Address: Oxford Community Diagnostic Centre, Perspectum Building, Gemini One, 5520 John Smith Drive, OX4 2LL. 

Please click the link below for more information: 

www.morland-house.co.uk/oxford-community-diagnostic-centre

Cowley is now host to the recently developed Oxford Community Diagnostic Centre. This is a site which can provide blood tests, ‘x-rays’, ultrasounds, CTs, MRIs, echocardiograms and more.

The Centre

  • Will reduce waiting times
  • Provide services nearer patient homes in a quieter location than the acute hospital sites
  • Has free parking!!

There is a drop-in x-ray service (for people aged 18 and over) 

Once your GP has requested your x-ray (electronically so no paperwork to take) please attend the Centre between 8.30am – 4.30pm Monday to Friday. As this is a drop in service there is no need to book in advance but you do need your GP to request an x-ray or other test before you “drop in”. 

Blood tests (for people aged 16 years and over) 

Once your GP has given you your test forms please book an appointment  

  1. through https://my.drdoctor.co.uk/clinic/OUH-Phleb-CDC . You will need your NHS number from your request form.
  2. If you don’t use the internet you can call 01865 222652

If you need to reschedule or require the blood test within the next 3 days and none are available on the website you can also call 01865 222652

Please remember to take your blood forms! 

Address: Oxford Community Diagnostic Centre, Perspectum Building, Gemini One, 5520 John Smith Drive, OX4 2LL. 

Please click the link below for more information: 

www.morland-house.co.uk/oxford-community-diagnostic-centre

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Mill Stream Surgery | Kids Health
Practices are required under the GMS contract

Practices are required under the GMS contract, to allocate a named, accountable GP to all patients, including children.

All patients registered at our practice are allocated to a named GP. Please ask your doctor, or the reception staff, who your named GP is. Should you express a wish for this to be changed, we will do our best to accommodate your wishes.

Please note that this does not affect your ability to make an appointment with any of the GPs in the practice.

Practices are required under the GMS contract, to allocate a named, accountable GP to all patients, including children.

All patients registered at our practice are allocated to a named GP. Please ask your doctor, or the reception staff, who your named GP is. Should you express a wish for this to be changed, we will do our best to accommodate your wishes.

Please note that this does not affect your ability to make an appointment with any of the GPs in the practice.

Telephone and Text Messaging System

Telephone system - When you call the surgery you will hear a message and you will be able to hold while you get through to the right person.

We are now using Mjog and AccuRx to message our patients.

Mjog and AccuRx allows us to easily send text messages to patients. It means we can be much more proactive about some communications, messaging you quickly and securely, so you are not waiting around to hear from us!

Some examples of how we might use it:

  • test results
  • reminders or notifications
  • letting you know we tried to call
  • sending you advice at the end of a consultation

The practice name will always be in the message. Please help us to help you by keeping your mobile number up to date on our records. If you don't want us to contact you this way, please do let us know.

Telephone system - When you call the surgery you will hear a message and you will be able to hold while you get through to the right person.

We are now using Mjog and AccuRx to message our patients.

Mjog and AccuRx allows us to easily send text messages to patients. It means we can be much more proactive about some communications, messaging you quickly and securely, so you are not waiting around to hear from us!

Some examples of how we might use it:

  • test results
  • reminders or notifications
  • letting you know we tried to call
  • sending you advice at the end of a consultation

The practice name will always be in the message. Please help us to help you by keeping your mobile number up to date on our records. If you don't want us to contact you this way, please do let us know.

Related Information